Important Questions to Ask the Best Cleaning Service When Hiring Them

Important Questions to Ask the Best Cleaning Service When Hiring Them

Written by Ramsay, In Home Decor, Updated On
April 24th, 2024

According to studies by the EPA, Americans spend almost 90% of their time indoors, exposed to harmful pollutants. These include common household ones like pet dander and mold, as well as degrading materials and cleaning chemicals.

So, if you want to keep your home safe and clean to safeguard your family’s health, it pays to hire a professional cleaning team. A team of excellent cleaners can help alleviate your worries about pollution and other harmful home substances.

These are the questions to ask if you want the best cleaning service for your home.

  • How Much Does Your Service Cost?

If you’re a regular homeowner, your budget is always a top concern, and so is getting your money’s worth. While most cleaners charge per hour, this might depend on the services offered.

For instance, if the cleaning company sends a bigger team to your home, they might finish all their tasks before the allocated time expires. So, you’d still get the same service, just quicker.

For your peace of mind, it’s best not to get too hung up on the time they spend working. Instead, focus on results.

Usually, a one-time service costs more than a regularly scheduled cleaning service. That’s because it’s quicker and more accessible for the cleaning company to clean your home when they’ve attended to it recently.

Some cleaning services charge extra if you have pets because cleaning up after them takes additional work.

  • Do You Have Insurance?

Homeowners rarely encounter any problems with residential cleaning services, but there are risks involved. What happens if one of their employees sustains an injury on your property or damages something in your home?

What if your dog bites them or swallows poisonous chemicals while they’re at work? Will your homeowner’s insurance cover these aspects?

Always make sure you hire a cleaning service that has liability insurance and workers’ compensation for its employees.

Ask to see proof of these coverages, too.

  • How Long Have You Been in Business?

There’s more to running a cleaning service than mopping and sweeping skills. Almost half of all cleaning companies fail within their first year, and only 10% make it past five years in business.

For this reason, it’s best to choose a company that’s been in business for many years. These businesses have managed to keep afloat by offering good service, providing reliable staff, and charging reasonable prices.

Whether you opt for a small local business or a significant cleaning chain, always ask how long they’ve been in the industry before you make your decision.

  • What’s Included in Your Routine?

Most professional cleaners offer a range of cleaning routines to suit homeowners’ various needs. Some might offer only the basics like dusting, sweeping, and mopping, while others provide extra perks like window cleaning.

Ask about their available services. Perhaps they offer weekly services with a monthly deep cleaning or stick to the basics week after week.

There’s often a lot of confusion about what an introductory cleaning service offers. Usually, it doesn’t include aspects like making beds, washing dishes, and doing laundry.

Making sure you’re clear about what’s on offer will help you manage your expectations and your cleaning routine.

  • Do You Provide all the Necessary Cleaning Supplies?

Larger businesses typically bring all the necessary cleaning materials and equipment along with them.

Small local cleaning companies might require you to provide all or some of the necessary supplies. In this case, they’ll also charge less for their services.

This type of service is a good option if you have family members with allergies and you’d like the cleaning company to use a particular product.

Alternatively, you must ask the cleaning service provider what they require and if they have any preferences regarding cleaning solutions.

Should you opt for a service that provides all the supplies, ask for more information about these. You’ll lose out on all the health benefits of a clean home if they’re using harmful solutions to clean your house.

  • Do I Need to Prepare My Home Before You Arrive?

Most homeowners overlook this question when hiring cleaning services. Your cleaners may expect clear floors and surfaces when they arrive.

Cleaners can’t mop or sweep in your rooms with clothes and toys lying all over the place. Do the dishes before they arrive so nothing prevents them from scrubbing your kitchen surfaces.

It’s not the cleaning company’s job to clean up after you and organize your life. These extras will eat into their time and could result in extra charges.

If you’d like someone to rearrange your closets and tidy your spaces, you should investigate hiring a professional organizer first.

Ask about your pets, too. Some cleaning companies might want your pets placed out of their way, while others don’t mind working around calm, well-behaved pets.

  • What Makes You the Best Cleaning Service?

It’s best to interview the cleaning service in person before hiring them. This will give you an idea of their professionalism and service levels.

They can also walk through your home and point out which services you need.

During this interaction, ask them to promote their business by highlighting what makes them the best. You should pay attention to things like:

  • Pre-employment screening for their workers
  • Ongoing training for employees
  • Quality assurances and guarantees
  • Procedure for complaints

There are a few instances where members of the cleaning industry have employed shady, low-wage employees, which has disastrous results for the homeowner.

Remember, you’ll give these people access to your home while you’re not there, so you can never ask too many questions in your search for the best cleaning company.

  • Making Your Home a Comfortable Haven

Hiring the best cleaning service is an essential step toward a hygienic and comfortable home. It also saves you time and frees you up for more family interaction.

Yet, there are many other ways you can keep your clan in top shape, both physically and mentally.

Would you like some more tips on how to prioritize your family’s health and safety? Browse our blog for all the most up-to-date health news.

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