5 Actionable Workplace Conflict Resolution Strategies By Funchatt

Conflict can arise when chatting with friends face-to-face or on social media platforms like Funchatt, where people go to have casual chit-chats and share jokes. If not well-managed, conflict can cause frustration and reduce productivity, especially in a work environment.

Some types of conflicts can be easily identified and resolved by the parties involved, while others may need someone with good knowledge of conflict resolution strategies. Some things that cause conflicts include negative attitudes, irritating responses, and other annoying events that repeat themselves with time.

Not all conflicts may require intervention, but anything that can cause disruption surely needs to be checked. The degree of conflict determines whether a conflict resolution strategy needs to be applied. For example, a conflict between you and another person on Funchatt may not require any intervention if it is minor. However, some intervention may be needed if a conflict arises in the workplace. Ignoring conflict in the workplace may lower productivity levels. So, it needs to be resolved before things get worse.

Here are 5 of the workplace conflict resolution strategies you need to know about:

• Understand the issue at hand

Don’t rush into resolving a conflict or try to offer a solution if you don’t know the root cause of the problem. Always hear both parties involved in the conflict as they explain the situation. This enables you to understand the issue and know how to handle it better.

• Acknowledge the issue

In conflict, problems may appear smaller on the surface but very big on the inside. Someone may tell you something that seems trivial to you, but it is a huge problem to them. The lesson here is to try to acknowledge the problem and show concern. This is a crucial step in resolving any conflict.

• Always be patient and take your time.

As we have already mentioned, listening to both sides is important when resolving conflict. You will need to be patient to do this. Let the parties know that you are concerned and ready to hear them and help resolve the issue.

Take your time to evaluate all the information you are getting. Being too quick in your decision-making can cause more harm than good. If you are not patient, you may end up making the wrong decision or offering a biased solution.

• Don’t intimidate anyone; instead, focus on the problem

Do not mislead yourself into imagining that emotional response or coercing others will provide a lasting answer. The issue will probably come up again. At that point, in addition to the original issue, you’ll also need to deal with any resentment that has been simmering underneath all this time.

Even if it seems like one person is more wrong than the other or the other person is known to cause problems, it does not mean you have to view them as the problem. It is important to focus on the root cause of the problem by analyzing every event that led to the conflict. Remember, you are trying to eliminate the problem, not the people who caused it.

Focusing on the problem is a great conflict resolution strategy because it allows you to develop a suitable solution. Even if you notice that one individual is the problem, you will still need to address them respectfully.

• Create guidelines and keep communication open.

Before holding a formal meeting, get both sides in the conflict to acknowledge a few meeting guidelines. Ask them to speak calmly and as emotionlessly as they can. Also, ask them to agree or try to understand each other’s viewpoints. Inform them that the meeting will stop if they breach the rules.

Your primary focus is to help both conflicting parties resolve the issue among themselves. Therefore, allow them to express their views while giving your perspective. Let them point out problems causing conflict and how to eliminate them.

Once you have gathered all the information and talked to everyone involved in the conflict in real life or Funchatt, you must act decisively. Don’t leave the issue hanging, as this will not help to solve the conflict. Instead, it will cause you to start the process again the next time you meet the parties. Not everyone will agree with your decision, but it is better if they know where you stand.

Conclusion

Conflict can occur in any communication environment. Even when you are chatting with your friend on a communication site like Funchatt, a poorly thought-out joke may cause conflict. Some conflicts can be solved by a simple apology, but some can only be resolved using a comprehensive conflict resolution strategy.