3 Reasons Innago Is Better Than Doorloop
By now, you probably know that property management software is a must if you want to save time and money on your landlord’s responsibilities. But with so many different software options, you may not know where to start.
Two of the most popular platforms on the market right now are Innago and Doorloop.In this article, we’ll be going over three reasons why Innago is the better option two.
Innago Is More Affordable
One of the biggest advantages of using Innago over Doorloop is pricing. Innago is completely free for landlords. When you use Innago, you have complete access to every feature without having to pay a penny. This may sound too good to be true, but it’s completely true. Innago makes its money in three ways, all of which are small additional charges to tenants.
The first of these charges is rent payments. When a tenant pays bills via ACH from their bank account, Innago charges them an additional $2 fee. When a tenant pays using a credit or debit card, they’re charged an additional 2.75%. Note that landlords can take on these charges if they want to. The second way Innago charges tenants is through credit reports and background checks. When an applicant applies for your property using Innago, they’re charged $30 for a credit and criminal check, or $35 for a credit, criminal, and eviction check. Lastly, Innago charges for renters insurance, which tenants can buy directly through the platform.
Doorloop does not have this kind of affordability. The most affordable option offered by Doorloop is the “starter plan”, which costs $49 per month. This option offers limited features and is missing key tools like online advertising and free ACH payments. Their most popular version is the “pro plan,” which costs $79 per month, but this plan is still missing several features. If you want access to everything Doorloop has to offer, you must buy the “premium plan,” which costs $109 per month.
Innago and Doorloop both have simple and easy-to-use interfaces. But because Innago offers all the features you need for free, whereas Doorloop makes you pay even for limited access, the decision is quite easy.
Innago Offers Better Features
Price isn’t everything. It’s just as important to know what the software can actually do when you’re considering which platform to choose.
Here’s a breakdown of some of the key features Innago provides:
- Tenant screening and applications, including a customizable application builder and criminal, credit, and eviction history reports
- Marketing and listing syndication with the ability to upload pictures/videos and publish to major listing sites with a single click
- Digital leasing, electronic signatures, unlimited storage on the cloud, and status tracking
- Online rental payments through ACH, credit cards, debit cards, and autopay
- Tenant communication tools like automated payment reminders, messaging, email templates, and archives
- Maintenance request portal with picture/video upload, work order tracking, and the ability to share tickets with relevant maintenance personnel
- Financial tracking and reporting with exportable data
- A mobile app
Doorloop offers many of the same features:
- Tenant screening tools
- Listing syndication and marketing
- Digital leasing tools
- Online rent collection
- Automated alerts and reminders
- Maintenance management
- Full accounting suite with QuickBooks Online integration
- A mobile app
While both sites offer all the key features you’ll need as a landlord, people generally prefer Innago’s features over Doorloop’s. On Capterra, Innago was rated 4.8 stars out of 5 for its features, while Doorloop only received a 4.4 out of 5.
Innago Has Faster Customer Support
Innago and Doorloop have similar customer support features. Both platforms offer phone and email support with a dedicated representative.
Both platforms usually have a representative available to help. Doorloop has a 24-hour guarantee for returning calls and emails, while Innago always returns calls or emails in just a few hours. In a dire situation where you need immediate assistance, Innago’s shorter return time can be crucial.
In the Innago vs Doorloop showdown, there’s a clear winner. Because of Innago’s cheaper price and better features, it gives you a much better bang for your buck.
According to Capterra, 97.3% of reviewers said they’re likely to recommend Innago, compared to 95.2% for Doorloop. While both platforms are rated highly, Innago comes out on top as the better property management software platform overall.