Sky Remote Is Not Working: What To Do?

Sky Remote Is Not Working: What To Do?

Written by Ramsay, In How To, Published On
December 26, 2022

In the United Kingdom, Sky is among the best options for gaining access to high-quality channels. More than 10 million people in the UK subscribe to Sky, making it the most popular pay-TV provider despite Virgin Media’s presence in the market (although Virgin is catching up).

Moreover, little issues will occasionally arise with them, just as they would with any other type of household technology. The ineffectiveness of your Sky remote is one such issue, and it happens to a lot of people. It’s annoying, and figuring out what to do to address the problem can be challenging. Even if your Sky control is not working properly, there are steps you can take to resolve the issue.

So, if your sky remote is not working, let’s have a look at some potential fixes.

  • Repairing a Broken Sky Remote
  • There are a few things you can do if your Sky remote is malfunctioning. As an example,
  • Learning to Reset Your Sky Remote
  • Check your internet connection to make sure the box isn’t broken (for voice control).
  • Make sure no buttons are jammed.
  • Verify if the batteries are still OK.

Sky Q Remote Is Not Working: How to Reset It?

Good news: resetting your Sky remote to factory settings is a breeze.

  • Simply press and hold the 7 and 9 keys for ten seconds.
  • Your remote’s red light should blink rapidly to signify that it has reset.
  • In most circumstances, this should solve your remote-related issues.
  • If this doesn’t work, or if the red light on your remote still isn’t blinking, you’ll need to try a few more things before you can call the issue solved.

Advice on Restoring the Function If Your Sky Remote Is Not Working

If your Sky Remote still doesn’t work after you’ve reset it, there are a few more troubleshooting steps you should take. This can rule out any software issues with your remote and narrow the problem down to a hardware malfunction. It’s possible that there’s a problem with your Sky box that’s preventing it from recording. This is probably an issue with your Sky Q set-top box and not your remote control.

Setting up the remote again

After resetting your Sky remote to factory settings, you should attempt to re-pair it with your Sky Q set-top box. With the buttons on the remote, this is a simple process. Simply depress buttons 1 and 3 simultaneously to proceed. To access the settings menu, press this. Most of what you need to do may be found in the menu system’s navigational sub-menu. This is where you’ll specify your TV’s make and model. After that, you can reunite the two pieces.

Sky remote is not working: Try restarting and checking your box

If your sky remote is not working, it might not be the remote’s fault but rather your box. Thus, it is possible that you will need to do a factory reset on your Sky Q receiver. See if your box is functioning properly first. You can activate the standby mode by pressing the button located on the front of the box. There needs to be a transition from orange to green or vice versa. If it doesn’t work, then it’s time to power down your Sky Q receiver. The simplest way to accomplish this is to turn off and on the power at the wall. The next step is to power on your Sky box as usual.

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You must have your Sky box linked to your home network in order for the remote to work properly and optimally. Doing so is necessary for operating the Sky remote via voice commands.

To check if your Sky box is linked to your home wifi, go to Settings > Status. By doing so, you may verify that the issue with your remote’s voice control is not due to a connection issue. 4

Verify that there are no jammed buttons

It’s surprising how few people realize this is the root of their Sky Plus and Sky Q control issues. You will no longer be able to use your remote if any of the buttons are stuck. They might be only slightly wedged in, but that doesn’t mean they won’t cause trouble. If you’re having trouble diagnosing the issue, it’s a good idea to make sure all the buttons on your remote operate as they should. The key to getting the remote to operate again is making sure none of the buttons are stuck.

Verify that the batteries are still good to go

Remotes frequently experience abrupt failure because of the batteries you are using. Using the same batteries for an extended period of time can cause this. The obvious solution to this problem is for you to go ahead and replace the batteries yourself. Even though it’s simple, it’s still a good idea to double-check this before you get a replacement remote. Replace the batteries with a set from another remote control that you know works.

Your TV set-top box remote controls others

It’s possible that your Sky Remote is communicating with additional components of your system. It’s not unusual for devices other than your TVs, such as your DVD player or another box, to exhibit this behavior. In this scenario, you should contact the other box’s manufacturer. Unfortunately, there’s nothing Sky can do to fix this; the incompatible device will need a firmware update to prevent it from working with your Sky box.


Finally, Sky has introduced a wide selection of remotes over the years. Each model takes a similar approach to repair, but there are some subtle differences. If the problem with your Sky remote is hardware-related and cannot be resolved in a short amount of time, you should get in touch with Sky to arrange for a replacement. Now you have no problem understanding the topic of the sky remote not working.

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