Sky Remote Is Not Working: What To Do?

Sky Remote Is Not Working: What To Do?

Written by Ramsay, In How To, Updated On
May 21st, 2024

Sky is among the best options for accessing high-quality channels in the United Kingdom. More than 10 million people in the UK subscribe to Sky, making it the most popular pay-TV provider despite Virgin Media’s presence in the market (although Virgin is catching up).

Moreover, little issues will occasionally arise with them, just as with any other household technology. The ineffectiveness of your Sky remote is one such issue, and it happens to many people. It’s annoying, and figuring out how to address the problem can be challenging. Even if your Sky control is not working correctly, there are steps you can take to resolve the issue.

So, if your Sky remote is not working, let’s look at potential fixes.

  • Repairing a Broken Sky Remote
  • You can do a few things if your Sky remote is malfunctioning. As an example,
  • Learning to Reset Your Sky Remote
  • Check your internet connection to ensure the box isn’t broken (for voice control).
  • Make sure no buttons are jammed.
  • Verify if the batteries are still OK.

Sky Q Remote Is Not Working: How to Reset It?

Ensuring your Sky remote is powered up and ready to go is crucial for uninterrupted entertainment. If you’re experiencing issues with your remote, it might be time to check or replace the batteries. Follow these simple steps to troubleshoot and get back to enjoying your favorite shows.

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Step 1: Check for Backlight

Begin by covering the buttons slightly on your Sky remote with your hand. Look for a white backlight behind the buttons.

  • If you see the backlight, proceed to the next step.
  • If there’s no backlight, try pressing a button. If there is still no light, check the battery compartment for any leftover paper from the battery protection.
  • If you still can’t see the backlight, it’s likely time to replace the two AAA batteries.

Step 2: Replacing Batteries

Before proceeding, ensure you have AAA alkaline batteries.

  1. Slide down the back cover of the remote in the direction of the arrow symbol.
  2. Insert the batteries with the correct orientation, as shown.
  3. Slide the back cover back into place, pressing firmly to ensure it’s closed.
  4. Press the Home button to check if the remote is functioning. You should see the Home screen.

Step 3: Further Troubleshooting

If you still can’t see the backlight after replacing the batteries, there might be a fault with your remote. In this case:

  • Double-check the batteries’ orientation and ensure they are correctly inserted.
  • Clean the battery contacts in the compartment.
  • If the issue persists, contact Sky support for further assistance.


Ensuring your Sky remote has properly functioning batteries is essential for uninterrupted viewing pleasure. Following these steps, you can quickly diagnose and resolve any battery-related issues with your remote, returning you to enjoying your favorite shows in no time.

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