Benefits of Package Lockers for Apartment Buildings

Benefits of Package Lockers for Apartment Buildings

Written by Deepak Bhagat, In Home Decor, Published On
July 14, 2022

Package delivery has fast become a major source of frustration for property managers. Every day, front office employees must deal with an influx of inbound goods that must be sent to homeowners as swiftly as possible. In the long run, the situation is untenable for front office workers in apartment buildings. Residents are also dissatisfied with the situation. Dealing with front-office workers for package delivery is inconvenient and less than desirable in most cases.

A multifamily package locker is one solution that many property managers have started to use to deal with this issue.

Apartment buildings can use package lockers to deliver and retrieve packages in a convenient and secure manner. Larger parcels that don’t fit in post-boxes can be stored in onsite lockers. The courier provides the resident a message with a unique code that they can use to access the locker after the package has been delivered. The parcel can then be picked up at their leisure using self-service package retrieval.

Let us now dive deeper into the plethora of benefits that package lockers have to offer for apartment buildings and residential communities, and how to go about picking the best locker service for your needs.

What are Package Lockers?

Package lockers are an electronic storage and distribution system with a purchase, notification, and retrieval system integrated into it. While they are best known for their impact on the fast-food business, they are now having an impact on a variety of other industries, with retail purchases being one of the most significant.

All you must do to use a package locker is place an order on the designated platform, which may be accessed by mobile, desktop, or kiosk. In a timely manner, the order is sent to the company’s back-end system. The order is automatically assigned to a locker after it is completed, and the locker’s software program alerts the customer through text or email when it is available.

Advantages of using Package Lockers in Apartment Buildings

  • Convenience

Greater convenience for your residents is one of the most significant advantages of parcel lockers. Packages are delivered directly to front office workers in the absence of a parcel locker. These employees must then log each shipment, notify each receiver that it has arrived, and secure the parcel. When a homeowner receives a notification, they only have a certain amount of time to pick up their delivery since a front office staff member must be there to grab it and cross it off their list.

Front office employees or the package delivery driver can enter packages into individual lockers using a parcel locker. Residents can then access these lockers whenever it is convenient for them. Residents who work lengthy shifts will no longer be unable to pick up their items at their leisure. Residents would also have the assurance that when a box is marked as delivered, it may be picked up without having to interact with a staff member or wait for their package to be delivered.

Residents will benefit even more from refrigerated parcel lockers, as online grocery shopping becomes the future of supermarket retail. Parcel lockers alleviate some of the primary convenience difficulties that arise when front office workers handle deliveries by providing on-demand package retrieval.

  • Security

Nobody wants to find out that a package that was supposed to be delivered to their door was instead stolen from it. Unfortunately, this is an all-too-common event in today’s world. The rationale for the high rate of package theft is straightforward. Would-be burglars are attracted to packages left out in the open on someone’s doorstep.

Package lockers keep packages out of the hands of the public by having them delivered directly from the carrier to the locker. This isn’t just a perk for the locals. Package lockers’ additional security can help a property’s overall crime rate. Thieves will be less inclined to attack your home if there are fewer packages on the doorstep. At the same time, thefts that occur because of proximity and opportunity will be reduced.

  • Ease of Use and Accessibility

To open the locker door and get their parcel, residents can use a QR code or a one-time PIN. Customers can place the return label on the courier and then scan the label before returning it to the locker station. This simplifies things not only for shipping, but also for returns. Residents can also choose when and how their orders are delivered, rather than having to wait or risk losing them.

  • Seamless Property Management

No property manager wants to observe their front-office employees receiving, sorting, and distributing items for hours each day. That time may be better spent bringing in new residents or doing greater outreach to existing ones, according to management. Most front-office teams, on the other hand, have no choice but to incorporate package management into their operations.

Starting to use a parcel locker is a straightforward answer to these issues. Package lockers allow residents to recover parcels without the intervention of front office workers because packages may be immediately inserted into the lockers, the notification process can be automated, and the notification procedure can be automated. There will also be fewer disagreements with residents who are irritated when an item isn’t delivered where it should be.

Package Lockers are the Future!

Smart Lockers have gained in popularity in recent years and are soon becoming a requirement as more people shop online. As the popularity of online shopping has grown, so has the number of deliveries made to multifamily apartment buildings around the country.

While mail carriers strive to deliver materials as soon as possible, miscommunications between property management and couriers can cause delays. The utilization of parcel lockers is one of the most effective solutions to this problem. The powerful solution not only eliminates the need for manual management, lowering the chance of miscommunication, but it also provides for real-time tracking, rapid notifications, and enhanced flexibility.

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