How to Get the Best Service from a Home Cleaning Company
Having someone come and clean your home can be a big help but can also be awkward and uncomfortable. You may not know the cleaners, yet they will be moving through your home, looking closely at your belongings as they clean.
They aren’t snoopers, of course, but their job is to clean your home carefully. Now, you can assign them particular rooms to clean and pick the cleaning tasks you want, but you cannot guarantee good service. You can do a few things to help ensure that you get the best possible service from your home cleaners, but we want to share those tips with you.
Tips To Get The Best Possible Service From Your Home Cleaners
Give the Cleaners Adequate Info
The cleaning company may need some info when you request a cleaning. Be as detailed and accurate as you can. Let them know how large the house is and the rooms they will clean.
You also want to tell them which tasks you want to be done or which cleaning package you want. That way, there is no miscommunication.
If you have any special requests, be sure to ask those when you book the cleaning. Please don’t wait until the cleaners show up at your home to tell them that you want a green cleaning or that some people in the house may have allergies or sensitivities to some cleaning solutions.
Ask whether the cleaners need you to move any furniture or if they need you to be outside the house while they clean. You don’t want to be caught by surprise at the last minute by an unexpected request. Be sure to read their website information carefully to know what to expect and what they want you to do to be prepared for them.
Be Friendly and Courteous
You should expect good service from any professional company you hire to work for you, but that isn’t the reality sometimes. Some companies will not treat their customers nicely, and some workers may have a bad day and take it out on them.
You want good service from your professional cleaning company. Well, it pays to be kind and courteous to them from the start of the process to the end.
Be friendly and polite when you call them and schedule a cleaning. Talk kindly to them and do your best to be friendly. That will help establish a good relationship from the start. Even as a customer, it is essential to be pleasant and outgoing.
You can be sure that the customer service representative will respond well to friendliness and courtesy. People like to be treated well. Be sure to extend that courtesy and friendliness to the cleaners who come to your home. Be outgoing with them and make sure they understand your expectations. You don’t want to clam up and say as little as possible. Make them feel comfortable in your home.
If you can do that, then your cleaners will appreciate it. You can be even friendlier by offering your cleaners a beverage after they have been working for a while and letting them know where the bathroom is and that they are free to use it. They will appreciate those small courtesies, even if they don’t exploit them. It shows that you care about their needs and treat them as people rather than simply a service.
Leave Good Reviews
If the professional cleaning services you used in San Jose did a great job when they cleaned your home, then you should leave them a positive review. Let people know that you had a good experience. Be honest and point out all of the good attributes of their cleaning. They would greatly appreciate it if you could leave an excellent and detailed review.
It helps their business and can help you out the next time you get a cleaning from them. They may be more willing to do an excellent job because you have become a valued customer.
If they did a lousy cleaning job, it would be better to contact them and give them a chance to make it right rather than simply going and posting a bad review immediately. If they correct the issues, you can post a positive review about how they went the extra mile for you. That should help you out in the future.
Pay Attention and Make Changes as Necessary
The final bit of advice we want to leave you with for getting excellent service from your professional cleaning company is to pay close attention to how they clean your home. Once they have looked everything over, take some notes. See if they missed anything or did anything that wasn’t quite how you wanted it done.
Then, the next time they clean for you, just let them know about any changes you want them to make. If you want them to clean differently or use other cleaners, then be sure to tell them upfront. That way, you can get your home cleaned just as you want. Try not to annoy them or offer too many notes, but even minor changes could make a big difference.
If you aren’t happy with the service you received, you can use a different cleaning company. It doesn’t make sense to repeatedly return to the same company if you are not getting good results. Consider shopping around and finding a more suitable company for your needs. If you are happy with their work, be sure to tell them. They will certainly appreciate it.
