7 Tips for Choosing the Right Microsoft Dynamics Partner

7 Tips for Choosing the Right Microsoft Dynamics Partner

Written by Ramsay, In Business, Published On
September 12, 2023

Microsoft Dynamics offers a myriad of tech solutions that can transform your business. However, if you lack the technical expertise required to evaluate and select the right solution, it can disrupt workflows, hinder growth, or cause a loss in ROI due to untapped potential.

That’s why you need a Microsoft Dynamics partner. They can help customize a business solution that aligns with your needs, ensure seamless integration with other apps you use, help troubleshoot problems, and more.

However, not all Microsoft Dynamics partners are the same. The right one can set you up on the path to long-term success. If you need help finding a good Microsoft Dynamics partner, keep reading this blog. I’ve highlighted several tips to simplify the process.

What is a Microsoft Dynamics Partner?

A Microsoft Dynamics 365 partner is a person who specializes in the various Microsoft 365 applications. They provide expert guidance to help you purchase, implement, and optimize the right business solution for you.

How to Find the Right Microsoft Dynamics 365 Partner

Microsoft Dynamics Partner
credit – freepik.com

1. Check Certifications and Credentials

You want to hire a Microsoft Dynamics partner who is qualified, so the first thing you need to look at are certifications and credentials. This ensures they have the knowledge and expertise to manage the platform.

A Gold or Silver accreditation means the Microsoft Dynamics partner is competent to provide comprehensive services for a particular Microsoft product. Moreover, their rank is based on their capabilities. So it’s proof of their successful performance, proficiency, and commitment to delivering high-quality services.

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In today’s competitive commercial landscape, it makes sense to partner with an accredited company. For instance, Microsoft Gold partners in the UAE can bring a greater level of expertise and excellence to your chosen business solution, allowing you to get ahead of the competition.

2. Consider Industry Experience

Industry experience is important for several reasons. It highlights the familiarity with the unique business processes and workflows associated with a particular industry. This means that their industry experience enables them to implement more efficient solutions.

Since they are aware of the challenges your business may face, they are better equipped to create a customized business solution that generates the best results. Furthermore, they are familiar with the necessary compliance and regulation standards applicable to the industry.

So make sure to search for a Microsoft Dynamics partner that has experience in your industry. They can understand the essential aspects of your business and know how to quickly create a solution that aligns with your needs.

3. Area of Expertise

Every industry is different. What’s more, every business is unique. So, your Microsoft partner should be able to understand the needs of your business and align them with the tool that best helps carry it forward.

But remember that there are different versions of Microsoft Dynamics, such as finance & operations, sales, marketing, supply chain management, HR, etc. The key is to pick a partner with adequate knowledge and experience in the specific tool that aligns with your business functions. After all, a partner with an area of expertise can implement solutions more efficiently.

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4. Offers a Complete Solution

Dynamics 365 integrates with a lot of other Microsoft tools. Ideally, you want to find a partner with cross-cloud expertise. That’s because, as your business expands, you may need additional products to support operations.

So, even though they may be adept at implementing the app you currently need, consider whether or not they can efficiently implement other Microsoft products. It will enable you to build a long-term relationship with a professional Microsoft Dynamics partner that can guide you through the digital transformation of your business and offer the services you need to grow profitably.

4. Portfolio of Clients

Look at the clients a Microsoft Dynamics partner has previously served. Reading the reviews, testimonials, and case studies can help you make a more informed decision about what their customers are saying, whether or not they are happy with the results, if they delivered on time, etc.

Having a long list of happy clients is a good sign. More importantly, having an active online presence portrays their dedication to their core business values.

5. References

Of course, one of the easiest ways to find any reliable company is through a referral. When someone refers you to a partner they have worked with in the past or are currently collaborating with, it makes your search a lot simpler.

Having said that, it doesn’t mean you should close your eyes and blindly trust the referral. You’ll need to do your research as well and see whether the partner can realistically deliver a tech solution suitable for your business.

6. Team Size and Capacity

When picking a Microsoft Dynamics partner, you need to have long-term goals in mind. Besides choosing one that can offer a range of services, you want one that can help you scale. That means the company should have the capabilities to help you grow.

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Their team should have enough employees onboard. Why is this so important?

For starters, having a large team means they can create separate teams for each service, such as one for implementation, support, project management, etc. Furthermore, it enables them to provide comprehensive, dedicated services, making you more competitive.

7. Availability of Support and Training Services

Always pick a qualified Dynamics partner that offers training and ongoing support. This means they will provide more than just the initial services. In fact, they will help maintain the app and resolve issues to ensure the solution remains glitch-free.

More importantly, you want to partner with a company that brings your employees up to speed. The Microsoft Dynamics partner you choose should help upskill your team so they can adapt to the new system and learn to use it properly.

Over to You

Your Microsoft Dynamics partner can make or break your business. Invest the time and resources to find the right one. The tips mentioned above can help guide you in the correct direction, pinpointing the essential criteria you should consider during your search.

Remember to prepare a list of questions to help you evaluate all potential partners. This will help filter out the ones that can truly benefit your business.

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