How to Secure Your Google My Business Listing and Manage Your Information?

How to Secure Your Google My Business Listing and Manage Your Information?

Written by Deepak Bhagat, In How To, Published On
March 16, 2025
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The success of a company depends mostly on visibility in the digital era of today. Whether you own a tiny neighborhood business or a big company, having a solid internet presence will significantly affect how clients come to know you. Google My Business (GMB), renamed Google Business Profile, is one of the most crucial instruments available to help raise your internet profile. This free service helps possible clients easily find your company by allowing you to manage and update the Google data on your company.

Introducing Google My Business

By showing key information, including your address, hours of operation, website link, and even customer reviews, a completely optimal Google My Business profile will help your company stand out from rivals. Companies that include images on their Google My Business account get 35% more visits to their websites than companies that do not. For any company trying to improve its online presence and interact with consumers more successfully, this is a really useful tool.

But you must own your Google Business Profile if you are to fully maximize its possibilities. Should you not yet claim your Google My Business listing, or if someone else has already claimed it, you could be passing on important chances to change your business information, control customer reviews, and more. We will lead you through the steps of taking possession of your Google My Business profile in this tutorial and how to recover control should someone else have already claimed it.

What Is Google My Business And Why Should I Care?

Now known as Google Business Profile, Google My Business (GMB) is a free tool provided by Google to assist companies in controlling their online visibility via Google Search and Google Maps. The profile lets companies communicate important operational data, including company name, location, hours of business, website, and phone number.

Having a confirmed Google Business Profile will enable you to:

  • Show current business hours, phone numbers, and location.
  • Interact with consumers by addressing questions and reading reviews.
  • Including images and videos will help to highlight your goods or services.
  • Announcements, special offers, and post-updates.
  • Track company performance with statistics and insights.

You cannot change or amend the information of your listing without control of your Google Business Profile. Should you neglect to claim your profile, erroneous or out-of-date business information could result, in confusing consumers and perhaps alienating them. Erroneous information could harm your local SEO, therefore making it more difficult for clients to find you. Claiming and optimizing your Google My Business listing is thus quite important.

Creating A New Google My Business Listing: Guidelines

Let’s first go over how to build a new Google My Business listing before delving into ownership claims. Follow these easy guidelines to create a profile should you not yet have one.

  • First Step: Log In To Google

Google My Business

You must log in using the Google account you wish to link with your company to build or oversee a Google My Business listing. Create a Google account at accounts.google.com if you don’t already have one.

  • Second Step: Visit Google Business Profile

Visit Google Business Profile

See the Google Business Profile page once you have logged in. To begin the process of building your profile, click the “Manage now” option.

  • Third Step: Input Your Company Information

Input Your Company Information

You will be asked to enter specifics, including your company name, address, business category, and phone number. Additionally included should be a website link, hours of operation, and any other information enabling consumers to locate and grasp your company.

  • Fourth Step: Check Your Business

Fourth Step: Check Your Business

Google will request you to confirm your company once you have provided all the required data. This helps to guarantee that the material you are supplying is accurate. Depending on the sort of company, verification techniques could be a phone call, email, or postcard by mail.

  • Fifth Step: Tailor Your Listing

Fourth Step: Check Your Business

Once confirmed, you may improve your profile even further by uploading pictures, giving a business description, and sharing any pertinent updates. You might also start talking with your clients and answering reviews.

  • Sixth Step: Organise Your Listing

Your company will be online on Google following these actions. Signing into your Google My Business dashboard lets you manage and update your listing at any moment.

How Do You Claim Your Google? My Corporate Listing

Should you already search for your company on Google and discover that your business profile exists but has not been claimed, you will have to claim ownership to properly administer it. Here’s how to retrieve your Google My Business listing:

  • First step: Google search for your business

Go first looking for your company on Google. Type your company name into the search field to see whether your profile shows at the top of the search results (on mobile) or on the right side of the desktop search results page.

  • Second step: “Claim This Business”

Should your company profile exist but have not been claimed, you will find a link stating, “Claim this business.” Click on it to have Google walk you through the ownership claiming procedure.

  • Third step: Examine your ownership

Google will want you to confirm that the company is rightfully yours. Verification could be getting a phone call with a code, a postcard with a verification code delivered to your company address, or email confirmation. You may be able to confirm your business by email or phone if it falls inside a service area where Google does not issue verification postcards.

  • Fourth step: Finishing your profile

You will be fully able to view your Google My Business dashboard after effectively verifying your company. From there, you can change business information, post pictures, answer reviews, and handle all aspects of your Google Business Profile.

Suppose Someone Else Has Already Claimed Your Business Profile?

Sometimes your Google Business Profile has already been claimed by someone else—a former employee, a third-party marketing firm, or even a rival company. Should this occur, you will not be able to change or control your company records until the ownership is passed to you. Here’s how you take ownership:

  • Step 1: Ask For Ownership

Should you attempt to claim a business profile already claimed, you will find a “Request Ownership” option. Click this option to ask Google to send a request to the present listing owner so you may take ownership.

  • Step 2: Await The Transfer

The present owner will get a notification after your request is sent in and will be free to approve or reject it. You will have complete access to the Google My Business profile should they approve the move.

  • Step 3: Disagreement Over Ownership

Should the present owner not answer your request within a few days, you could be able to escalate the problem by calling Google support. You might have to show evidence—such as power bills, company registration, etc.—that you are the legitimate owner of the firm.

Why It’s Crucially Important To Maintain An Updated Google My Business Profile

Maintaining currency with your profile is crucial once you have effectively secured your Google My Business listing. Here are several justifications for:

  1. Consumers depend on your profile for correct details, including company hours, address, and phone number. Maintaining currency with your listing guarantees that inaccurate information won’t cause you to lose possible consumers.
  2. Responding to client comments and inquiries demonstrates your concern for them and their experience of your company. This fosters good word-of-mouth and helps to create trust.
  3. An ideal and full Google Business Profile will assist your local SEO results to be better, facilitating customer finding of you when they seek related goods or services.
  4. Frequent addition of fresh images and making updates helps your profile to remain interesting and attracts more clicks and interactions.

Final Thought

Managing your internet profile depends first on claiming your Google My Business listing. Whether you’re claiming an existing profile or building a new one, make sure your company data is correct, current, and easily available. By doing this, you not only increase your Google search engine optimization but also offer a better consumer experience that might support company expansion.

Even if you have previously claimed your listing, keep routinely updating your profile and interacting with clients. This proactive strategy can help you stand out in search results, increase website traffic, and eventually allow your company to flourish.

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