4 Tips for Ensured On-Time Medical Van Transportation
Non-Emergency Medical Transportation is an essential service for people who are not able to drive or need additional support. It helps ensure that those with a disability or a chronic illness are able to get to and from medical appointments without suffering any consequences.
Whether you’re looking for a small, compact medical van or a large mobile bus, there are many options to choose from. Ultimately, how you plan to use the vehicle determines what’s right for your team.
4 Best Tips for Ensured On-Time Medical Van Transportation
Get a Tracking System
As a medical supply fleet manager, you are responsible for ensuring that the equipment and supplies you send across the country reach their destination safely and on time. It can be difficult, particularly if your drivers have to travel long distances from one place to another.
To ensure that your drivers are getting their job done, you need to use a tracking system that keeps track of where they are and how fast they’re driving. This can save you a lot of hassle in the future and help your drivers stay on schedule and stick to their routes.
There are several tracking options, but the best ones come with advanced features that can help you get the most out of your fleet. These include route optimization, vehicle maintenance alerts, and driver behavior monitoring.
You can purchase a GPS tracking device outright or rent one from a company that offers it as part of their service. This is a more cost-effective option, and you’ll have access to the latest versions of the technology, so you can be confident that your vehicle tracking systems will always be up to date.
For medical transportation companies, a tracking system can be a key tool in making sure that their vehicles are always safe and sound while on the road. The system will watch for speeding, reckless driving, and other behavior that can increase insurance costs.
It will also provide security for your vehicles in case they are stolen or vandalized. It will allow you to keep tabs on them at all times and report any suspicious activity to the police.
If you want to grow your medical transport business, a good GPS tracking system will help you increase profitability and operational efficiency. You can even extract the data that you need to improve your business performance, such as actual task completion time or average delivery time for each driver.
You can easily set up route optimization with a simple application like WorkWave’s Routing Engine. This powerful algorithm will give you the power to create custom routes that boost your business. It will also help you to eliminate the risk of delays and missing deliveries, which can be a huge problem for medical facilities.
Automate Your Routing
If you’re running a non-emergency medical transportation (NEMT) service, ensuring that your vehicles and crews are always on time is important. This requires routing software that can plan and optimize routes for your drivers based on multiple factors, including traffic patterns, driver skill, and the amount of time it takes to deliver each route.
A well-planned route will save you time, fuel, and money. You can also ensure that your drivers are on track by using GPS tracking technology. This will give you a sense of security that your drivers are sticking to their routes, even when they’re on the road.
Automated routing also helps your team stay productive. If your agents have to go through each ticket individually, it can take a significant amount of time and effort that they may not be able to spend on customer service.
To reduce this, you can use AI-powered routing tools that can consider everything from historical traffic patterns to driver speed and skill to determine the most efficient delivery routes. Then, they can assign accurate ETAs for each stop on the route.
The more accurate the ETAs, the more likely your clients will be to receive their orders on time. This can lead to more revenue and a better customer experience.
Another benefit of routing automation is that it will help your team be happier. If they don’t have to worry about spending a lot of time on repetitive tasks, they’ll be able to focus more on helping your customers and building relationships with them.
It will also increase your team’s job satisfaction and retention rates. If they’re happier, they’ll be more apt to work harder and better for you in the future.
You can also use automated routing to route tickets based on your agents’ skills. This can be useful for customers with specific questions requiring a certain skill set, such as language or technical knowledge.
With all these features, you can easily automate your routing and dispatching so that you can keep your patients safe and on schedule. Try a free trial of our route planner software today to see how it can help you improve your business!
Have a Back-Up Plan
Having a backup plan to ensure on-time medical van transportation can be beneficial in the event of an unplanned event. This includes primary data failures, such as hardware crashes, power outages, communication problems, and system meltdowns. Backup copies of primary data can be stored in different locations, so if one location becomes unavailable, the other can act as the fallback. This way, if the primary data fails, your organization can still access critical business information.
Your backup plan should identify which data needs to be backed up and how frequently. Some data should be backed up immediately after it’s changed (operational data), while other files are not as important and can be backed up less frequently. This will ensure that all data can be recovered in the event of a disaster. It will also help you manage your backup strategy and make recovery a smooth process.
Communicate with Your Clients
The right communication strategy can go a long way in ensuring on-time medical van transportation.
It also makes for a more enjoyable experience for clients, staff, and drivers themselves.
While it may seem like an afterthought, communicating with your clients is actually a big part of the success of any business, and non-emergency medical transportation is no exception.